Drop 01 / Prelaunch
Returns.
No physical product orders are currently being accepted.
Before the first order
We will publish the return window, condition requirements, exchange availability, cancellation process, return address, and responsibility for return shipping before checkout opens. Those details depend on the approved production and fulfillment arrangement.
Problems with an order
Our final policy will explain how to report damaged, incorrect, or misprinted items and what remedies are available. Nothing on this page limits any statutory consumer rights.
Test checkouts
Sandbox checkouts are simulations. They do not create a paid order, shipment, or charge to refund.